Near Miss’ own Andy Beck recently joined Dane Carley and Craig Nelson from Tailboard Talks to discuss crew resource management and how essential it is across dangerous industries. They also talked about the active role that studying near misses plays in improving the safety culture within the fire service. Here’s an extract to wet your appetites: “[…]With more data and more reports, you can start seeing trends, that’s where you can start seeing what can be changed. And that’s how this tool [Near Miss] works: you collect information and find out where your problems are to predict where your future problems will be. And then you adapt your training. When you start to look at this for the fire service, I don’t want us to look at this as “system” - because people don’t like the word “system.” It sounds complex. It sounds boring. Look at CRM as a TOOL. This is a tool and that’s the way airlines and all these other industries use it - as a TOOL – and a tool that’s been proven to work. It’s not “another management class”, “another leadership theory.” It’s actually a tool and it’s a tool that’s been proven to work. And that’s how it functions: it helps you predict those future problems. Think of backing incidents in your department… If you look at the near miss reporting system, you are going to see a lot of backing incident reports… and so that’s how we determine where we need to focus our training. And it doesn’t just look at blaming people. There’s more to the story. It goes much, much deeper.[…]” Click here to listen to the full podcast. Thank you to Dane and Craig for providing the opportunity to talk about Near Miss!